monica kawade

Product Designer at OpenGov
I'm breaking down complex systems, defining my role as OpenGov's first Design Engineer, and exploring how designers can use AI without sacrificing their creativity and craft.
At OpenGov, I made scheduling a city inspection 75% faster through more intuitive UX and AI optimizations.
This resulted in:
A simplified flow with 10-15 less clicks
OpenGov winning back 20+ customers
Over $500k in revenue
At Kibo Software, I turned dense and confusing website analytics into a simpler visual flow.
This resulted in:
An improved user experience making it easier to draw insights
400+ customers adopting the feature
I made a difficult topic like the Death Penalty more approachable by turning 50+ years of complex data and trends into impactful human stories.
My work increased site engagement, and helped the Death Penalty Information Center secure critical funding to maintain its position as the top source for unbiased death penalty information in the U.S.
In 2020, I worked with 3 developers to build a yearbook that helped our graduating class feel less isolated during the pandemic.
It gained 1000+ users across 2 universities in 2 months.